How was your experience?

How well products, services or experience meet customer expectations in the Premier Inn Stuttgart City Centre hotel:
Wi-Fi
3.0
Breakfast
1.0
Interior
3.0
Staff
5.0
Location
4.0
Facilities and comfort
3.0
Prices
3.0
Cleanliness
4.0
Exterior
4.0
Rating based on 1 experiences
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Unfortunately, it was not my best experience. The price and quality do not correspond to reality. We travel by car, when we booked the hotel it was indicated that there was a parking lot, in fact there was a parking lot for 10 cars, and there were no free spaces. Breakfast was paid for in the evening. When we arrived at the restaurant, we were told that breakfast was paid for only one person, then they found out that there was an error in the system, they didn't even apologize. All the food was cold and there was very little of it. In my opinion, the hotel does not even deserve three stars